Privacy Policy and PAIA Manual

Privacy Policy

Introduction

We respect your privacy and take the protection of your personal information seriously. This privacy policy applies solely to the information collected by this website. This privacy policy describes how we collect, use and store your personal information.

Information Collection and Use

We are the sole owners of the information collected on this website. We will collect the minimum amount of information that is relevant to the purpose of interaction. We only have access to and collect information that you voluntarily give us via direct contact or e-mail from you.

If you contact a property practitioner regarding a property or send a general enquiry through our website, we will collect details such as your name and surname, contact telephone number and e-mail address.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with another third party outside of our business other than is necessary to fulfil your request. We may use your personal information for marketing purposes and communications about new products and services, but only where you gave us your consent to do so.

Security

We do our best to comply with applicable data protection laws and we strive to implement and maintain commercially acceptable security procedures and practices appropriate to the nature of the information we store to protect it from unauthorised access, destruction, use, modification or disclosure.

When you submit your information via the website, your information is protected both online and offline. While we use encryption to protect information online, we also protect your information offline. Only persons who need the information to perform a specific task are granted access to personal information. The computers in which we store personal information are kept in a secure environment.

Access to and Control Over Information

You have the right to request access to any personal information that we may hold. By using the phone number or e-mail address on our website you can contact us to have access to what data we have about you, to request changes to your information that have changed or are incorrect or to request us to delete any information we have about you provided that the information is not required by applicable laws that require us to keep the information.

Cookies

Our website does not use any cookies however by visiting our website your computer's browser automatically transmits information such as your IP address, information transmitted and browsing times.

Transfer to Foreign Country

In some instances, we may transfer personal information collected in South Africa to a foreign country and process the information there. Personal information may then be stored on servers in a foreign country whose legislation may be less stringent regarding the processing of personal information. By entering your personal information on our website, you consent to us processing your information in a foreign country.

Retention

Your personal information will only be kept by us for as long as we are legally required to do so.

Disclosure

Your personal information will be disclosed if we receive requests of law enforcement bodies and when we are required to do so in accordance with relevant legislation.

Changes to This Privacy Policy

This privacy policy may be updated from time to time. All changes to the policy will be posted on the website. The updated version of the privacy policy shall replace the previous version of the policy. Your continued use of the website after changes to the privacy policy on this page will constitute your acknowledgement of the changes and your consent to abide by and be bound by the changed privacy policy.

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PAIA Manual

Goldmark Real Estate's PAIA (Promotion of Access to Information Act) Manual is available upon request. To obtain a copy of the PAIA Manual, please contact us: